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DebtorCollect.com is an exciting new way for creditors and collection agencies to increase their
successful debtor contacts and maximize their collection efforts. Our online system adds accurate,
up-to-date telephone numbers to your file of debtor names and last-known addresses, enabling you
to cost-effectively trace debtors 24 hours a day, 7 days a week.
No. We supply highly accurate telephone number lists to assist debt collectors
in their collection efforts. We are not a call center, law office, or
collection agency.
Simply upload your list of debtor names and last-known addresses via our
easy-to-use interface. DebtorCollect.com will automatically match your
debtor list to our database of over 100 million telephone numbers.
Within a few minutes, you will get an e-mail notification with a hyperlink
to bring you back to our site. Click the link, and we will show you a report
of the telephone numbers we were able to append to your file, broken down by
certain confidence levels, from 1 to 36. Each level is priced accordingly,
with the top level being the most accurate. After you make your selections
and approve your order, our system will add telephone numbers to the records
in your file, and in just a few moments, your file will be ready for download.
Our online system gives debt collectors the advantage of having access to the most
up-to-date telephone number database in the nation. Our database is updated every
single night, using nationwide telephone connection data. When your debtor establishes
telephone service, we know about it within 24 to 72 hours. Typically you'd have to
wait weeks or longer to find this information.
You also have the flexibility of customizing your order so that every list is
affordable. Telephone numbers are priced according to the accuracy of the
telephone number match. As the match accuracy decreases, so does your price.
If you want only the best 100 matches, that is all you will pay for. Plus, our
system is available online 24 hours a day, 7 days a week. That way you can spend
your work day doing what makes you money, collections.
It depends on how aggressive you want to be in your collection efforts.
We know that not every collector is the same. Some collectors are willing
to call only the most accurate telephone records possible, while some are
willing to call telephone numbers that are less accurate in the hopes of
tracing the debtor. With DebtorCollect.com, you can do both. After uploading
your file, our system will generate a report with various confidence levels
from 1 to 36. The top level matches are nearly 100% accurate; while the bottom
level matches are significantly less accurate. Each confidence level is
priced accordingly. The greater the accuracy of the match, the more you will pay.
Our assignment of confidence levels depends on a multitude of factors. The top levels
are given only to those records that meet 15 different levels of very stringent
match criteria. With a level 1 through 5 match, you can be nearly 100% certain that
the telephone number we return will match your debtor. Sometimes, however, there is
simply not enough information available on a particular debtor for DebtorCollect.com
to match multiple criteria and assign a level 1 through 5 match level. But, that does
not mean that another match level will not trace to your debtor. It just means that
not all matches will be 100% accurate. We strongly recommend that our clients expand
their searches beyond the top level matches.
Click the register link on the home page to sign up for an account, and follow
the prompts.
DebtorCollect.com will accept 3 different file formats: fixed text, comma seperated
value, and Excel spreadsheet. The physical layout of your file (the columns)
should be in arranged in the standard format before upload.
Click here to view our input format requirements.
You will receive an e-mail notification from our system when your file is ready.
To retrieve your completed file, just click on the hyperlink included in that
e-mail, and enter your login information when the link takes you back to our site.
After login, you will be shown a menu containing a list of all your recent orders
from DebtorCollect.com. Simply click on the filename you wish to retrieve, and the
download process will begin.
It depends on the size of the file you upload. Files of less than 25,000 records should
be available within a few minutes. Files from 100,000 records should be available in hour.
Files of 1,000,000 or more may take up to 8 hours. More than 5,000,000
records may take up to 24 hours.
Your output file (the file that contains your purchased records will be given
back to you in the same format you gave it to us.
Essentially, it will be the same data file you uploaded to DebtorCollect.com;
however, a telephone number will be appended to each record along with a
confidence code indicating which match level the record met.
Click the "Lost Password?" link provided on the home page and a password will be mailed to the
e-mail address specified in your user account.
You may use our telephone numbers ONLY for lawfully locating debtors and for
debt collection practices that comply with the law. Our telephone data may NOT
be used for telemarketing, prospecting, harassment of debtors or their
families, or any other purpose. The Terms and Conditions you must agree to when
placing any order on our website contain a Statement of Permitted Use. Any use
of our telephone data that is contrary to the Statement of Permitted Use is
prohibited and may constitute a violation of federal, state, or local law.
DebtorCollect.com's services are available only to debt collectors whose
practices comply with the law. However, we cannot offer any legal advice
regarding your debt collection practices. Please see the federal Fair Debt
Collection Practices Act at http://www.ftc.gov/os/statutes/fdcpa/fdcpact.htm,
research state and local collection law, and consult with an attorney before
undertaking any debt collection action.
Call us at 866.423.1818 to learn more about our other data services.
DebtorCollect.com stands behind the quality of our telephone data. Our data is
sourced from the National Directory Assistance File, the most up to date data
file on the market. Because of our nightly updates, we can guarantee that at
least 80% of the records falling into confidence levels 1 through 23 will be
valid, callable numbers. Telephone numbers falling in confidence levels 24
through 36 are by nature inaccurate to a greater degree and, therefore, are not
guaranteed in any way and will not be refunded in any instance. In the rare
instance that the records supplied in your order do not meet our promise of
validity, DebtorCollect.com will happily refund 100% of your money for the
records that did not connect. All refund requests are subject to the following
conditions:
1. Your request must be made in writing to
refunds@DebtorCollect.com and must contain your: Order Number (found on your
receipt) Order Date Username Name Company Name Mailing Address Email Address
2. Your request must be made within 72 hours of your order.
3. You must attach to your e-mail or otherwise specify all of
the records that would not connect, along with a written explanation or report
detailing the issues with the numbers (e.g., tri-tone, not in service, no such
number). DebtorCollect.com will manually verify whether these numbers are
valid. Please allow up to three (3) business days for manual confirmation. If,
after confirmation by our staff, over 20% of the total records you ordered in
confidence levels 1 through 23 are invalid, DebtorCollect.com will issue a 100%
refund for each and every invalid record, on a pro rata basis. Please allow up
to two (2) weeks for a refund transaction to post. Please understand that we
cannot guarantee that the telephone numbers we supply will yield a debtor
contact. Our refund policy only goes to the validity of the telephone number
(i.e., whether the telephone number is active and callable). Since many debtors
consciously avoid communication with collectors, even a valid and accurate
telephone number will not always lead to debtor contact.
Click the Register
link on the home page to sign up for an account.
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